Privacy Policy

Our Privacy Policies

A privacy policy is a document telling visitors to a website what information websites collect and what website do with that information. Very simply: It is a short explanation of what website is doing to observe visitors to that website.

Your privacy is not for sale

We at TicketZone.lk will not sell or rent your personal information to anyone, at any time or for any reason. There is no account/login system for ticket buyers (For you) on TicketZone.lk. So there is no risk on your personal data which you have provided on purchasing tickets. Because there is no accounting system we will never save your data on our database. (Excluding name, email address, NIC number, phone number and address) Therefore No risk, errors or security issues about your data on TicketZone.lk. If you are doing online payments we always send your data to our payment gateway supplier (Commercial Bank) for providing you with online payment facility. If you are reserving tickets on fash on delivery method we will provide your data to our delivery partner. (Grasshoppers by Kapruka.com) After we providing those details for our payment gateway supplier and delivery partner, we never responsibility to your data which we provided them. After we provide those things that data will under their privacy policy not in ours. We only need this information in order to operate, develop or improve the service we provide.

TicketZone.lk requires your email address from you in the following circumstances

  • To buy/order tickets on TicketZone.lk
  • To register for any TicketZone.lk newsletter and to respond to any correspondence, such as emails or letters from you
  • To track your payment
  • To send payment and ticket confirmation

TicketZone.lk uses your personal identity information only for the following

  • To analyze site usage and improve our service
  • To deliver to you any administrative notices, alerts and communications relevant to your use of TicketZone.lk
  • To fulfill your requests for certain products and services
  • For market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity
  • To enforce TicketZone.lk Terms of use; and
  • Any item/items set forth in this privacy policy

In the event that your access to TicketZone.lk was brought to you by one of our partners, through a partner URL, your email address used for registration to TicketZone.lk, may be provided to such a partner. If event manager/ticket supplier officially requested for all ticket selling details, we will provide him/he with your bought date, time, name, contact number & ticket quantity.

Account information will not be disclosed

TicketZone.lk does not disclose your personal information. TicketZone.lk may disclose information and data only in a non-personally identifiable manner to:

  • Advertisers and other third parties for their marketing and promotional purposes
  • Organizations approved by TicketZone.lk who conduct research into consumer spending
  • Users of the service for purposes of comparison of their personal financial situation relative to the broader community
  • Such information does not identify you individually

Contact us if you have any questions or concerns

If you have questions, comments, concerns or feedback regarding this privacy policy, send an email to support@ticketzone.lk or info@ticketzone.lk.

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